START
Our team scouring all over the world for the best items.
GREEN1201
Wenn du einen Artikel bestellt hast, kannst du deine Bestellung vor 16:30 Uhr (UTC +1) verfolgen, deine Bestellung wird noch am selben Tag versendet.
Es gibt einige Ausnahmen. Wenn du am Samstag oder Sonntag bestellst, wird deine Bestellung am Montag verschickt. Wenn du vor 16:30 Uhr (UTC +1) bestellst, können wir deine Bestellung noch heute verpacken und an den Spediteur übergeben. Du erhältst von uns einen Sendungsverfolgungslink, mit dem du deine Bestellung online verfolgen kannst.
Rücksendungen können innerhalb einer Frist von 14 Tagen vorgenommen werden. Rücksendungen werden innerhalb von 3 Werktagen mit der gleichen Methode erstattet, mit der du bezahlt hast.
Wir akzeptieren: iDeal, Klarna, Bancontact, ApplePay, GooglePay, MasterCards, VisaCards und ShopifyPay.
Alle Artikel werden sorgfältig auf Markenechtheit und Qualität geprüft. Wir verkaufen nur Artikel, von denen wir sicher sind, dass sie authentisch sind. Aufgrund unserer Qualitätsorientierung findest du bei uns immer Kleidung in Top-Zustand.
>How we price our products
Our products go through quite an intensive process before they arive at your doorstep. We believe this process should be made transparent for you, so you’ll know all about the journey the products made before it has been purchased by you.
We go the extra mile and rather double check the items, to make sure you know what you're purchasing. But all those extra steps come with a cost, it takes time and effort - which we take in account when pricing our products.
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START
Our team scouring all over the world for the best items.
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TRANSPORTING
Tons of clothes are transported to our warehouse.
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ROUGH SELECTION
With the bales in our warehouse, our team start with a rough selection of the items.
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SELECTING AND ROUGH INSPECTION
Our experts go through the items, again: one by one, to select, rate and divide the items based on their quality, state, brand, production year and style.
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PREPPING AND PHOTOGRAPHING
Next the items are carefully inspected, get cleaned up, dry-cleaned, pressed and photographed.
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FINAL INSPECTION
The items are thouroughly inspected, all details are written down, it will be priced and published on our website, where you'll see them.
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PACKING AND SHIPPING
After you've found your beauties, out team will pack your order with love, hand it over to our carrier and send you a track & trace code. The carrier will then deliver it to you as soon as possible.
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UNPACKING (YAY!)
Its delivery day! Time for a fitting and showing off your ThriftTale outfit to your friends!
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RETURNS AND REFUNDS
Sometimes the products can be a bit different than you expected, but luckily you can return your items within 14 days. When they return to us, our team needs to process them again, before publishing them online again.
How we price our products
Our products go through quite an intensive process before they arive at your doorstep. We believe this process should be made transparent for you, so you’ll know all about the journey the products made before it has been purchased by you.
We go the extra mile and rather double check the items, to make sure you know what you're purchasing. But all those extra steps come with a cost, it takes time and effort - which we take in account when pricing our products.
-
-
TRANSPORTING
Tons of clothes are transported to our warehouse.
-
ROUGH SELECTION
With the bales in our warehouse, our team start with a rough selection of the items.
-
SELECTING AND ROUGH INSPECTION
Our experts go through the items, again: one by one, to select, rate and divide the items based on their quality, state, brand, production year and style.
-
PREPPING AND PHOTOGRAPHING
Next the items are carefully inspected, get cleaned up, dry-cleaned, pressed and photographed.
-
FINAL INSPECTION
The items are thouroughly inspected, all details are written down, it will be priced and published on our website, where you'll see them.
-
PACKING AND SHIPPING
After you've found your beauties, out team will pack your order with love, hand it over to our carrier and send you a track & trace code. The carrier will then deliver it to you as soon as possible.
-
UNPACKING (YAY!)
Its delivery day! Time for a fitting and showing off your ThriftTale outfit to your friends!
-
RETURNS AND REFUNDS
Sometimes the products can be a bit different than you expected, but luckily you can return your items within 14 days. When they return to us, our team needs to process them again, before publishing them online again.
Conditions
All items are thouroughly reviewed, due to our obsession for quality you'll always find clothes in good condition
GREEN1201
