All items are thoroughly reviewed, we use the following marks to indicate the quality of an item: 

• New item
  An item that's new and unworn. Sometimes, it still has the original tags attached.
• Like new
  An item in excellent condition. With little to no signs of wear.
• Good
  An item in used condition. It's a little worn in, but you'd barely notice.
• Used
  An item with some wear and tear. It's loved and lived in. Think noticeable fabric pilling or worn cuff edges.
• Poor
  An item that's definitely had a good life. Noticeable wear and tear. Think, loose stitches, minor stains, missing buttons. Perfect for a bit of your TLC to jazz it up, and always sold at a discounted price.

Our pricing reflects the item's condition. We don't want to bin any unique or special pieces just because they show some wear. So when we find something that deserves another chance, we'll price it down and let you give it some love.

We guarantee that every item we sell is authentic. Our expert authenticators rigorously inspect every aspect of the clothes. Only stuff with their approval gets sold.

Labels are just the tip of the iceberg. Our experts know where to find the hidden information.

They’ll evaluate authenticity by checking:

• Labels
• Materials 
• Workmanship
• Tags
• Logos
• Fastenings
• Details

In our vintage decade categories, everything is true vintage and at least 20 years old.

To gauge if an item is authentic vintage, our expert vintage authenticators assess the brand, labeling, fastenings, style, and craftsmanship. 

Online, we also have an extensive collection of secondhand clothes that are not yet vintage. These clothes are pre-loved, but still in good condition.

We only sell one of each item, in one size. 

Our handmade vintage stuff really is one of a kind. Grabbing a piece tagged as Handmade guarantees you’ll get something only you’ll be seen in.

Items in your cart are not reserved until you checkout.

This means another shopper could buy the item you are looking at. So you must be quick if you find something you want.

Unfortunately, because every item is unique, there is only one chance for one person to buy it.

While we cannot find you the same item again, we can always inspire you to find something similar you like in a future drop.

We only have each item in one size. We cannot find them in another.

If an item is too large, but otherwise perfect, you can always have it tailored to fit.

ThriftTale has signed the Fur Free Declaration with the Fur Free Alliance.

We don't sell any clothes made of real fur. We're against the animal cruelty and environmental damage that it stands for.

You can shop our fluffy stuff guilt-free.

Don't worry, all our clothes are washed and ironed. We make sure they’re fresh and ready to wear.

We love circular fashion. Keeping clothes out of landfills by keeping them in use.

But unfortunately, we currently cannot accept donations or purchase clothes from you ourselves.

Instead, you can donate your old clothes to textile bins or local charity shops.

Our clothes come from all over. We have to get it a few ways to find you fantastic stuff. We hunt for our vintage from places like:

• Bankruptcies
• Leftover stock
• Collections
• Vintage suppliers

We'll dig through and grab the stuff that’s still ready for another life. We authenticate it, clean it up, then get it online or in-store for you. 

We process over 100 items a day to get them ready for selling; then, they'll be dropped online in an exciting new batch. 

Do you want to be first to hear when the new stuff hits? Sign up for our newsletter here.

If the clothes we search through aren't good enough quality for us to sell, they still don't get dumped or destroyed.

We make sure they go on to be used in other places and countries.

Our product specialists price each item based on the condition, quality, brand, and rarity. 

If an item is in Poor condition, we'll offer it at a discounted price. 

We always try to keep it affordable. We want to offer you a sustainable alternative to current fashion.

We measure all our items for you. Then, we match those measurements to current EU sizing standards.

We do not list items by their old vintage sizes (because those are different every time).

On each item page, there is a Size Information table to compare with.

If you have a measuring tape, you can take your own measurements to get specific. If you don't, no problem! You can shop using your current EU size.

Please send us a picture of your item and details of the issue within 48 hours of receiving your package. We'll try and sort it out for you.

We accept returns within 14 days. Check out our returns page for more information.

At ThriftTale we’re all about reducing waste.

Vintage clothing sizing can be a muddle. With each decade, brand and even tailor having their own ideas of sizes and cuts… Sometimes you’re just not sure.

That’s why every item we post is measured and given the closest current EU size on a standard Size Information table.

But size is only one part. Here’s some other things you can do:

• Check your measurements against the chart.

1. You can go with your known clothing size, but it’s always handy to double check yourself with a tape measure.

• Consider the style, cut and fabric of the item.

1. The shape of a style can change how it fits.
2. The fabric can change how the size feels and how it sits.
3. Modern fabrics often have a % of stretch included. Vintage fabrics usually don’t.

• Look closely at the item description and photos.

1. Any small stains or defects are always noted in the description. We’ll cut you a bargain though.
2. It’s normal for vintage and secondhand clothes to have a small amount of wear and tear. A bit wear still falls under Good condition.
3. Our item photos are mostly flatlays (so we can get them up on the site fast and with less costs to you). But a flatlay can make items look wider. Keep that in mind when assessing style.

If you like an item, but you’re unsure about some stuff, you can ask us questions here.

Are you also passionate about vintage styles, secondhand clothing, and sustainable fashion? Would you like to wear our stuff for free? 

Please send us a message at webshop@thrifttale.com.

We'll need a link to your Instagram/TikTok and a screenshot of your statistics (with a minimum of 5,000 followers). We'll get back to you ASAP and see what we can do together!

Contact us here.