RED0448
Once you have ordered an item, you can track you order before 4:30 PM (UTC +1), your order will be shipped within the same day.
There are some exceptions. If you order on Saturday or Sunday, your order will be shipped on Monday. Ordering before 4:30 PM (UTC +1) means that we are able to pack your order today and hand it over to the carrier. You will receive a track-and-trace link from us, which you can use to track your order online.
We offer free shipping on orders within the European Union only. Outside Europe shipping costs are €19,50.
Returns can be made within a period of 14 days. Returns will be refunded within 3 working days using the same mothod as the one you paid with.
We accept: iDeal, Klarna, Bancontact, ApplePay, GooglePay, MasterCards, VisaCards and ShopifyPay.
All items are carefully assessed for brand authenticity and quality. We only sell items that we are sure of te be authentic. Due to our obsession with quality, you will always find clothing in top condition.
How we price our products
Our products go through quite an intensive process before they arive at your doorstep. We believe this process should be made transparent for you, so you’ll know all about the journey the products made before it has been purchased by you.
We go the extra mile and rather double check the items, to make sure you know what you're purchasing. But all those extra steps come with a cost, it takes time and effort - which we take in account when pricing our products.
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START
Our team scouring all over the world for the best items.
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TRANSPORTING
Tons of clothes are transported to our warehouse.
-
ROUGH SELECTION
With the bales in our warehouse, our team start with a rough selection of the items.
-
SELECTING AND ROUGH INSPECTION
Our experts go through the items, again: one by one, to select, rate and divide the items based on their quality, state, brand, production year and style.
-
PREPPING AND PHOTOGRAPHING
Next the items are carefully inspected, get cleaned up, dry-cleaned, pressed and photographed.
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FINAL INSPECTION
The items are thouroughly inspected, all details are written down, it will be priced and published on our website, where you'll see them.
-
PACKING AND SHIPPING
After you've found your beauties, out team will pack your order with love, hand it over to our carrier and send you a track & trace code. The carrier will then deliver it to you as soon as possible.
-
UNPACKING (YAY!)
Its delivery day! Time for a fitting and showing off your ThriftTale outfit to your friends!
-
RETURNS AND REFUNDS
Sometimes the products can be a bit different than you expected, but luckily you can return your items within 14 days. When they return to us, our team needs to process them again, before publishing them online again.
How we price our products
Our products go through quite an intensive process before they arive at your doorstep. We believe this process should be made transparent for you, so you’ll know all about the journey the products made before it has been purchased by you.
We go the extra mile and rather double check the items, to make sure you know what you're purchasing. But all those extra steps come with a cost, it takes time and effort - which we take in account when pricing our products.
-
START
Our team scouring all over the world for the best items.
-
TRANSPORTING
Tons of clothes are transported to our warehouse.
-
ROUGH SELECTION
With the bales in our warehouse, our team start with a rough selection of the items.
-
SELECTING AND ROUGH INSPECTION
Our experts go through the items, again: one by one, to select, rate and divide the items based on their quality, state, brand, production year and style.
-
PREPPING AND PHOTOGRAPHING
Next the items are carefully inspected, get cleaned up, dry-cleaned, pressed and photographed.
-
FINAL INSPECTION
The items are thouroughly inspected, all details are written down, it will be priced and published on our website, where you'll see them.
-
PACKING AND SHIPPING
After you've found your beauties, out team will pack your order with love, hand it over to our carrier and send you a track & trace code. The carrier will then deliver it to you as soon as possible.
-
UNPACKING (YAY!)
Its delivery day! Time for a fitting and showing off your ThriftTale outfit to your friends!
-
RETURNS AND REFUNDS
Sometimes the products can be a bit different than you expected, but luckily you can return your items within 14 days. When they return to us, our team needs to process them again, before publishing them online again.
Conditions
All items are thouroughly reviewed, due to our obsession for quality you'll always find clothes in good condition
RED0448
